Refunding Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Warranty on products(if applicable)

Most of the products enlisted, have a warranty period of 1 year. If any product that has a warranty and needs to be replaced, you will have a replacement guiding through the refunding procedure.  
Warranty claiming period is 15 working days. However, there will be no claiming on warranty applicable for damage in products caused by accidental break, fire and water.

There are certain situations where only partial refunds are granted: (if applicable)

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 10 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund please contact us at infosoftjagat@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged at the time a customer receives the item. If you need to exchange it for the same item, send us an email at infosoftjagat@gmail.com and send your item to: IDB Bhaban, Agargaon, Dhaka Bangladesh 1200.

Shipping

To return your product, you can mail your product to: IDB Bhaban Agargaon Dhaka Bangladesh 1200 or you may physically come to the shop.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.